Associate, Customer Acquisition

Concentrix, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Associate, Customer Acquisition

Join Concentrix to apply for the Associate, Customer Acquisition role and help drive revenue growth within a dedicated territory and team.

Responsibilities

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up‑sell opportunities
• Provide accurate weekly/monthly/quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
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