Associate - Customer Services NA

Avantor is looking for an Associate for the Customer Services NA team. It is an entry-level position. He/Sheshould be responsible for answering routine questions and issues from external or internal customers.
Frequently escalates more complex customer complaints or issues to more senior customer servicerepresentatives or a supervisor.
What we're looking for
Education: Undergraduate, Graduate, Diploma, or Equivalent work experience required.
Experience: 0-8 years of Customer Service experience preferred.
Preferred Qualification:
. Must demonstrate working knowledge of personal computer applications, such as Microsoft
Word, Excel, Access and Outlook.
. Excellent customer service skills (friendly, courteous and helpful).
. Excellent communication skills (grammar, voice, diction).
. Strong cus...