Associate Customer Success Manager

Associate Customer Success Manager - Canada

We are seeking a motivated and customer-focused Associate Customer Success Manager to join our team. In this role, you will leverage your strong business acumen and exceptional relationship management skills to partner with our customers, ensuring they achieve maximum value from our solutions.

You will play a key role in driving product adoption, educating customers on best practices, and monitoring key performance indicators to ensure success. By acting as a trusted advisor, you will help customers integrate our offerings seamlessly into their workflows, foster long-term engagement, and support overall growth.

About the Role

In this opportunity as Associate Customer Success Manager, you will:

• Support at-risk customers by identifying barriers to product value and implementing tailored success plans.
• Drive post-sale adoption and usage through customer education, workflow optimization, and dem...