Job Description
Job Requirements
About the Role
The Associate Collection Manager – Business Loan is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company in the assigned territory. The role focuses on optimizing EMI recovery from customers while ensuring adherence to the bank's guidelines, contributing to the broader organizational objectives.
Key Responsibilities
Primary Responsibilities
About the Role
The Associate Collection Manager – Business Loan is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company in the assigned territory. The role focuses on optimizing EMI recovery from customers while ensuring adherence to the bank's guidelines, contributing to the broader organizational objectives.
Key Responsibilities
Primary Responsibilities
- Manage and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Track and control delinquency bucket-wise and DPD-wise, with a focus on non-starters.
- Allocate and achieve targets from agencies and in-house teams.
- Follow up regularly with defaulting customers.
- Ensure adherence to the collection process and ...
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