Associate Director, Consumer Credit and Governance

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions

Join Optus’ Group Finance and Corporate division, leading strategic credit risk management within a high-performing Billing and Credit team. As Associate Director, Consumer Credit Risk, you’ll define and drive credit risk strategy, shape lending frameworks, and embed risk appetite across customer and product segments. This senior leadership role balances growth, resilience, and fairness, partnering with key stakeholders across Finance, Product, Regulatory, and Operations

You’ll oversee credit decisioning governance, lead portfolio performance improvements, and ensure alignment with financial, regulatory, and societal obligations. Success in this role requires deep technical expertise in credit risk, strategic vision, and the ability to influence at executive level while maintaining th...