Associate Director - Data & AI Operations

Key Deliverables in this role

Financial Outcomes

• E nsure operational reliability and cost efficiency of enterprise-grade data, ML, and AI platforms by managing demand pipelines and optimizing resource allocation.
• Deliver projects within agreed timelines and budgets, driving measurable ROI through automation, process standardization, and vendor performance governance.

Customer Service

• Partner with business functions (Sales, Marketing, Supply Chain, Finance, HR) to ensure timely delivery of data and AI services that meet evolving business needs.
• Collaborate with analytics and AI teams to maintain seamless access to data and ensure production models are monitored, retrained, and deployed effectively.

Internal Processes

• Establish and enforce operational frameworks for DataOps and...