Associate Director

Associate Director – Training & Quality (Clinical)

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About the Company

Concentrix is dedicated to delivering exceptional customer experiences and driving business success through innovative solutions. Our mission is to empower our clients and their customers by providing top‑notch services in a collaborative and inclusive environment.

About the Role

The Associate Director, Training & Quality (Clinical) will play a crucial role in overseeing training and quality initiatives within our clinical services, ensuring compliance and excellence in service delivery.

Responsibilities

• Serve as the primary point of contact for clients and Concentrix leadership regarding Training & Quality in Clinical Services
• Lead and support URAC accreditation efforts
• Oversee USRN academies and conversion programs for hiring/training clinical staff
• Drive the execution...