Associate Director, SS Custody MY

Responsibilities

1. Perform the role of and to provide the services of custody client management, middle office and digital asset custody.
2. Partnering with Sales team and Business Units to identify opportunities and jointly collaborate on custody business and securing external clients.
3. Ensure financial targets of Custody product are met and seeking ways to improve its bottom line and prevent revenue leakages.
4. Responsible for overall quality of client’s servicing, queries and prompt closure.
5. Engage and ensure GO – Custody Ops team and providers delivers as per agreed levels of service.
6. Conduct end-to-end reviews of all processes and procedures with a focus to remediate any control gaps and to improve efficiency, capacity and quality.
7. Responsible for adherence to all departmental procedures, policies checkpoints and controls.
8. Review legal documentation mainly Custodian Agreement, OM with clients and providers....