Job Description

Job Classification:

Operations - Insurance Operations

Job Description

The Absence Claim Examiner will be responsible for administering Family Medical Leave Act (FMLA) along with unpaid State leave policies and manage a block of claims. The Claim Examiner is accountable for ensuring optimal claims handling and timely, accurate decisions.

Responsibilities:

• Assists associates with leave of absence requests and guides them through the process

• Processes all leave of absence paperwork according to established procedures and laws

• Provides timely and accurate responses to associates and all levels of management concerning day-today issues and activities

• Administer the FMLA policy

• Review FMLA documentation for accuracy and completeness.

• Make recommendations to approve or deny requests for FMLA based on federal regulations.

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