Job Description

A Data Centre Operations Engineer role managing centralized network and facilities operations, incident/change/customer management, and system performance analytics across DCs, ensuring high availability, SLA compliance, and sustainable, data-driven operations in a 24/7 shift environment.

Client Details

Our client is a next-generation, sustainability-driven data centre operator focused on delivering highly connected, AI-ready digital infrastructure that supports the rapid digitalisation needs of enterprises and hyperscalers.

Description

  • Monitor, respond to, and escalate DC network and facilities incidents in line with SLA and criticality.
  • Manage customer requests and operational systems, including Electronic Visitation Management Systems.
  • Analyse and benchmark system performance across data centres, translating insights into operational improvements.
  • Ensure accuracy and reliability of IoT sensors and troubleshoot BMS/EMS/PQ...

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