Job Description





+ Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.



+ Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.



+ Follows up on contacts from clients.



+ Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.



+ Acts to address client concerns and to resolve client issues.



+ Provides technical assistance to clients in reference to product inspection and follow-up services.



+ Establishes appropriate test programs by reviewing files ...

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