Associate Global Time Consultant

In this role you will provide world‑class support to our clients while helping them resolve their Enterprise eTime and Workforce Manager related issues. No two days are the same. You will work with Global Tech teams, Implementation and Customer Success to provide world‑class support to our clients while helping them resolve their Enterprise eTime and Workforce Manager related issues.

To thrive in this role you will act as a trusted advisor to the clients by understanding their need at hand and help them to effectively use their system by providing support and guidance. You’ll also need strong written and verbal communication skills to be a reactive problem‑solver with analytical skills ensuring seamless communication and client satisfaction by aligning services with client expectations.

WHAT YOU'LL DO:

• Interpret client needs through discovery and analysis.
• Provide solutions in a timeframe that meets the client’s expectations or a workaround if...