Associate, Group B40 Claims (GETB)

Overview

A Claims Assessor is responsible in assessing Hospitalization Benefit and Critical Illness claims, ensuring accuracy and adherence to company policies. This entry-level role provides an excellent opportunity for individuals looking to develop a career in claims management.

Responsibilities

• Review and assess Hospitalisation and Critical Illness claims documentation to ensure completeness and accuracy, determine the validity of claims and ensure they are processed in a timely manner.
• Liaise with policyholders and third parties to gather necessary information for claim resolution.
• Follow up on outstanding information and documentation for claims processing, maintain accurate records of claims activities and ensure proper documentation is filed.
• Support senior team members in handling complex claims or escalations.
• Adhere to company guidelines and regulatory requirements in all claim assessments.
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