Job Description

  • Supervise, train, and lead housekeeping staff including room attendants, housekeepers, and laundry personnel.
  • Create work schedules, assign daily tasks, and monitor staff performance for operational efficiency.
  • Conduct regular inspections to ensure guest rooms, public areas, and facilities meet cleanliness and hygiene standards.
  • Maintain inventory of cleaning supplies and equipment; ensure timely procurement and proper usage.
  • Respond promptly and professionally to guest requests and concerns related to housekeeping.
  • Coordinate special guest requests (e.g., extra beds, cribs) with the front desk.
  • Provide ongoing training to staff on safety protocols and industry best practices.
  • Assist in developing and managing the housekeeping budget, optimizing resource allocation and controlling costs.
  • Maintain accurate records and reports on room occupancy, maintenance issues, and staff performance.
  • Ensure compliance wit...

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