Job Description
The Associate HR Knowledge Management plays a key role in the creation, maintenance, and dissemination of HR-related knowledge content. This position supports the development and continuous improvement of HR knowledge bases, policies, SOPs, and communication materials, ensuring that accurate and up-to-date information is readily accessible on the MyHR portal to employees, HR teams, and business partners. This role involves collaboration with knowledge owner groups and content owners to maintain and improve the quality of knowledge resources according to established guidelines.
Key Responsibilities:
- Assist in developing and maintaining HR knowledge content across our internal knowledge platform, ServiceNow.
- Collaborate with HR subject matter experts (SMEs/knowledge owners) to ensure content accuracy, completeness and relevancy
- Review and update content on a regular basis to reflect organizational and regulatory changes.
- Work w...
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