Job Description

The Associate Infrastructure Reliability Engineer position offers an exciting opportunity to provide tier one technical support at the Global Operations Command Center in Quezon City, Philippines. By ensuring the smooth operation of Manulife’s infrastructure and IT services 24/7/365, this role is crucial in maintaining our commitment to reliable and efficient service delivery. In this position, you will gain valuable experience in monitoring infrastructure components, troubleshooting system issues, and working alongside Infrastructure, DevOps, and Application teams to handle incidents and service requests. This role will empower you to grow your skills in a dynamic environment, contribute to impactful solutions, and be part of a team that values collaboration and innovation. Join us to help shape a diverse and inclusive workplace while advancing your career with opportunities for continuous learning and development.



**Position Responsibilities:**



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