Associate IS Bus Sys Analyst

What you will do

Let's do this. Let's change the world. In this vital role you will leverages domain, technical and business process expertise to provide exceptional end user support of Amgen's external suppliers to ensure their effectiveness to deliver Amgen clinical trials for Amgen study teams. This role involves working closely with internal and external business stakeholder and support analysts to ensure rapid resolution of technical issues, performing route cause analysis and implementation of long-term preventative solutions. You will collaborate with the Product Owner and a team of other Business Analysts to ensure operational support excellence from the team.

Roles & Responsibilities:

• Build strong relationship with key business leads and external partners to ensure their needs are being met
• Oversee expedited resolution of business-critical issues affecting the delivery of key external business partners