Associate Level 3

Key Responsibilities:

• Independently manage day-to-day operations within the assigned function
• Review, validate, and process complex transactions and reports
• Collaborate with internal teams and stakeholders to resolve issues efficiently
• Contribute to process improvements and automation initiatives
• Maintain documentation and ensure compliance with internal controls and regulatory requirements
• Assist with training and mentoring junior team members
• Support audits by providing necessary documentation and responses
• Escalate issues or delays proactively with clear recommendations for resolution
• Ensure adherence to SLAs, KPIs, and quality standards

Skills and Qualifications:

• Bachelor's or Master's degree in [relevant field such as Commerce, Finance, Business, Computer Science]
• 4–8 years of relevant experience in [industry or function, e.g., financial operations, accounting, fund administration, tech support, etc.]
• Strong analytical, organizational, and problem-solving skills
• Proficient in MS Excel, Word, and relevant industry software/tools
• Excellent verbal and written communication skills
• Ability to work independently and in a fast-paced, deadline-driven environment
• Strong understanding of internal controls and compliance standards
• Exposure to automation tools, reporting systems, or ERPs (e.g., SAP, Oracle, Geneva, Investran, etc.) is an advantage

Preferred Qualifications:

• Experience in managing projects or initiatives
• Knowledge of industry best practices and regulatory requirements
• Certification in relevant tools or methodologies (e.g., Six Sigma, PMP, CPA)