Associate Manager - Application Development [T500-21918]

About H.E. Services:

At H.E. Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.

Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and up fitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.

Roles & Responsibilities:

• Lead a team of Salesforce engineers in designing, developing, and deploying scalable solutions on the Salesforce platform (Sales Cloud, Service Cloud, Data Cloud, etc.).
• Architect and implement integrations using Salesforce APIs (REST, SOAP, Bulk, Streaming).
• Establish and enforce development standards using Flow, Apex, Lightning Web Components (LWC), and declarative tools to ensure maintainability and performance.
• Collaborate with DevOps to streamline CI/CD pipelines using tools like Azure DevOps.
• Drive adoption of Salesforce security best practices including OAuth, SSO, and field-level encryption.
• Mentor team members on Salesforce configurations, platform capabilities, and agile delivery methodologies.
• Optimize platform performance through governor limit management, caching strategies, and efficient data modeling.
• Partner with cross-functional teams to align Salesforce solutions with business goals and transformation initiatives.

Education and/or Training:

• Bachelor's degree in a Computer Science, Information Technology, or related field. Master’s preferred.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Salesforce Certified System Administrator, additional certifications strongly desired

Relevant Work Experience:

• Proven track record of leading large-scale transformation initiatives.
• Lead a team of Salesforce engineers in designing, developing, and deploying scalable solutions on the Salesforce platform (Sales Cloud, Service Cloud, Data Cloud, etc.).
• Troubleshoot and maintain integrations using Salesforce APIs (REST, SOAP, Bulk, Streaming).
• Establish and enforce development standards using Apex, Lightning Web Components (LWC), and declarative tools to ensure maintainability and performance.
• Collaborate with DevOps to streamline CI/CD pipelines using tools like Git, Azure DevOps and Gearset.
• Drive adoption of Salesforce security best practices including OAuth, SSO, and field-level encryption.
• Conduct code reviews and design reviews to ensure quality, scalability, and adherence to Salesforce best practices.
• Mentor team members on Salesforce architecture, platform capabilities, and agile delivery methodologies.
• Optimize platform performance through governor limit management, caching strategies, and efficient data modeling.
• Partner with cross-functional teams to align Salesforce solutions with business goals and transformation initiatives.

Planning/Organizing/Managerial Knowledge:

• Leads a Salesforce engineering sub-function within a broader engineering organization.
• Develops strategies, objectives, and policies to support Salesforce delivery and innovation.
• Builds high-performing teams and fosters a culture of continuous improvement.
• Manages resource allocation, prioritization, and stakeholder alignment.
• Drives measurable outcomes aligned with business transformation goals.

Communicating & Influencing Skills:

• Excellent verbal and written communication skills.
• Able to articulate Salesforce strategy and roadmap to technical and non-technical stakeholders.
• Inspires and motivates teams through clear vision and leadership.
• Skilled in coaching, feedback, and performance development.
• Influences cross-functional teams and senior leadership to drive platform adoption and innovation.