Job Description

JOB PURPOSE


To Manage Information Security activities and ITSM processes related to Airport IT Operations. To ensure Security, Quality and Compliance of Systems, Services , Processes . To ensure IT Process Alignment with Business and Stakeholder Requirements

Complete Technology support for HES/ MDM/ Peripheral application to Operations team for the said location.


ORGANISATION CHART


Project Head   ->  IT Head ->  Lead – (Applications)


KEY ACCOUNTABILITIES





















Accountabilities Key Performance Indicators
Business process Documentation and SOP approval from Discom  Coordinating with stakeholders to integrate the applications into the overall business processes.  Lead design and ensure the platform meets all the SLAs measurement requirement
SAT / SLA Approval of each meter lot from Discom.  Project SLAs should be met on daily / monthly basis.  To conduct monthly SAT for the maximum meter numbers possible by strong coordination with operations team.

HES/MDM/Peripheral applications


1. Leading the planning and execution of integration of all system.


2. System should work to the satisfaction of all the stakeholders.

 There should not be any delay in field operations (CI/MI etc) owing to application reasons.


 Additional reports, if required, for better monitoring should be developed in respective modules.  Ensuring that adequate security patches are applied, and platform is timely upgraded.


 


 

 


KEY ACCOUNTABILITIES - Additional Details


EXTERNAL INTERACTIONS


External: Roles you need to interact with outside the organization to enable success in your day-to-day work


Hardware, Software, Communication Tech vendor/partners, Network service providers


INTERNAL INTERACTIONS


Internal: Roles you need to interact with inside the organization to enable success in your day-to-day work


Technology Head, Head IT, Operations Head & team, Business Team (If required)


FINANCIAL DIMENSIONS


 Safeguarding SLA Deductions for GMR


 Clear demarcation of the responsibly in case of any field failure


OTHER DIMENSIONS


Minimize client escalations and maintain positive environment.


EDUCATION QUALIFICATIONS


 B.Tech (Preferably Computer Science) / MCA


 Strong data interpretation & Analytical ability


 Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders


 Ability to effectively manage numerous simultaneous External and Internal interactions


RELEVANT EXPERIENCE


8+ years of total experience in the area of metering / Smart meterin


COMPETENCIES


  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence

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