Associate Manager, CRM Interaction

Description

• The Interaction Specialist will be responsible for designing and optimizing customer interactions within the CRM framework to drive engagement satisfaction and loyalty.
• This role requires a creative thinker with a passion for delivering exceptional customer experiences across digital and traditional channels.
• The ideal candidate will have a strong background in customer interaction design campaign management and digital marketing strategies.

• Lead the design and development of customer interactions within the CRM system including email campaigns SMS notifications in-app messages and personalized offers.
• Collaborate with marketing product and sales teams to develop targeted interaction strategies aligned with bu...