Associate Manager - Engineering Office

About the Role

We are looking for an Associate Manager to join the Engineering Office at Navi. This is a high-visibility, cross-functional role responsible for driving strategic and operational programs across the organization

You will work closely with the Head of Engineering and Engineering Leadership Team to manage initiatives that span multiple charters—ranging from process excellence and delivery governance to regulatory preparedness and organizational effectiveness.

The role requires strong program management skills, structured thinking, and the ability to work with both technical and non-technical stakeholders in a fast-paced, high-accountability environment.

Key Responsibilities

• Strategic Program Management

Drive key initiatives under the Engineering Office — spanning product delivery, process improvement, and tech governance.

Build program plans, define success metrics, identify dependencies, and ensure timely delivery across multiple teams.

Act as the central coordination point between Product, Engineering, and other cross-functional teams for execution of org-wide programs.

Support leadership reviews with dashboards, summaries, and action tracking.

• Engineering Operations & Governance

Manage Engineering-wide processes such as execution reviews, roadmap reviews, sprint reporting, and operational metrics tracking.

Track initiatives like SLA compliance, RCA closure, tech debt management, hiring and other process adherence.

Prepare high-quality documentation for governance forums and leadership updates.

• Audit & Compliance Coordination

Coordinate ongoing internal and external engagements such as audits, reviews, and regulatory assessments.

Ensure timely evidence collection, progress tracking, and closure of action items.

Partner with Product, Tech, and Infosec to ensure that technology systems and documentation are audit-ready at all times.

Maintain a single source of truth for all review and compliance-related deliverables.

• Governance & Committee Reporting

Prepare and maintain high-quality documentation for key governance forums (ITSC, IT Steering, RMC, TPRMC, and Board presentations).

Consolidate and report key metrics such as outsourcing SLA performance and incident analysis across entities.

Manage the full governance rhythm — scheduling reviews, circulating pre-reads, and publishing formal MoMs.

Ensure all action items and follow-ups from committee reviews are tracked to closure.

• Process & Documentation Excellence

Establish and maintain efficient operational frameworks, SOPs, and trackers to improve program governance.

Partner with teams to standardize reporting and documentation practices.

Proactively identify inefficiencies and propose structural improvements across programs.

Must Haves

• Excellent stakeholder management — ability to work across technical and non-technical functions.
• High ownership, attention to detail, and ability to manage multiple priorities simultaneously.
• Extremely proactive in identifying and communicating risks to the right stakeholders and leadership.
• Strong written and verbal communication — especially for executive updates and documentation.
• Analytical mindset with structured problem-solving skills.
• Mindset to learn and engage in new domains pro actively.

About Navi

We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!

Our Culture

At Navi, we’re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you’re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.

We’re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.com/our-values to see what drives us every day.

If this feels like you, Navi is the place to grow, thrive and make a real impact.