Associate Manager, Product (Agile Scrum Master)

Required Skills

• Experience: 7+ years in Agile roles (Scrum Master, Agile Coach, Agile Mentor)
• Certifications: PSM I + PSM II (Scrum.org), Certified Scrum Master (Scrum Alliance), or SAFe Scrum Master Certification
• Education: Bachelor's degree in Computer Science, IT, or a relevant field (preferred)
• Deep understanding of Agile software delivery, production readiness, and operational execution
• Deep knowledge of multiple Agile frameworks beyond Scrum
• Extensive experience using JIRA / Confluence or similar tools to manage Agile programs
• Practical familiarity with coaching tools for team facilitation and management
• Solid understanding of business, digital transformation, and organizational change in enterprise IT and digital contexts
• Exceptional communication and stakeholder management skills
• Experience as a Business Analyst is a plus

Responsibilities

Enable the organization's new way of working

• Model behaviors to support transformation
• Create and maintain Agile culture within squads
• Embed practices such as cross‑functional collaboration

Work with squads to reinforce Agile behaviors

• Engage leadership to support Agile ways of working
• Lead Agile ceremonies: sprint planning, stand-ups, retrospectives, etc. across multiple squads

Provide Agile thought leadership

• Act as SME to coach, mentor, and elevate Agile maturity and communication

Collaborate with Product teams on backlog management

• Review and maintain backlog items for accuracy and balance
• Ensure equitably distributed workload across team members

Enable squad performance and goal achievement

• Anticipate and resolve blockers (e.g., resource constraints)
• Facilitate interactions with stakeholders (Product Managers, Leadership, etc.)
• Maintain process metrics, burn-down charts, and dashboards for transparency

Drive continuous improvement

• Partner with Agile Coaches to identify training needs
• Observe team behaviors and recommend enhancements for Agile effectiveness