Job Description
Job Profile: Relationship Officer – Manager/ Sr Relationship Officer/Relationship Officer - Current Account (CA)
Role Objective
To acquire New-to-Bank (NTB) Current Account (CA) customers and grow CA balances through pure acquisition and field sales.
Key Responsibilities
• Acquire Current Account (CA) customers (NTB)
• Merchant, SME & Business sourcing
• Traders, Retailers, Wholesalers
• MSME, Proprietors, Partnerships, LLPs
• Market visits, cold calling & area mapping
• Corporate & local business tie-ups
• Ensure CA account opening & activation
• Build CA balances & transaction volumes
• POS & CMS (Cash Management Services) onboarding
• Documentation, KYC & compliance as per bank norms
• Achieve monthly targets on:
• CA Units
• CA Value / Balance Build-up
• Transaction Activation
• CMS / POS where applicable
KRAs
• NTB...
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