Job Description

  • Monitor daily contract entry and issuance to meet global KPIs across all value chains.
  • Support process transitions and stabilization, with clear control processes, SOPs, and KPIs.
  • Track performance and drive best-in-class KPIs.
  • Supervise and report on contract administration metrics, ensuring accuracy and timely updates to the Manager.
  • Ensure compliance with document retention policies and procedures.
  • Coordinate closely with the team on daily activities and serve as the first point of contact for issues or concerns.
  • Train the team on new tools and processes (e.g., DocuSign, CLM, SAP) and conduct periodic training sessions.
  • Ensure timely delivery of daily, weekly, and monthly reports.
  • Collaborate effectively with global stakeholders; flexibility to work across time zones.
  • Proactively identify process improvement opportunities and drive implementation of internal projects.
  • Lead User Accessibility Test...

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