Associate Manager - WMS DevOps Service

The purpose of this role is to support our growing global AWMS capability. We are seeking a DevOps analyst with strong warehouse process and IT knowledge to drive change adoption, transition to sustain (T2S) and build enterprise capability across the user base to reduce incidents and problems, driving day to day service delivery.

The successful candidate will help deliver and sustain the Affordable WMS (AWMS) roadmap, supporting the deployments envisaged across multiple markets, and will be part of the end-to-end IT centre of excellence for all markets who use the LEA Reply AWMS template.

This role requires a mix of business and technical acumen, stakeholder engagement, and a process optimisation mindset. The expectation is you will be hands-on, driving the delivery of key outcomes and continuous improvement in the service.You will support the AWMS Service Manager in triaging, assigning, resolving (and acting as escalation point for critical) incidents, bo...