Job Description

Walk in interview on 12th Jan pm-3pm.

Address: WNS Vikhroli, Plant 5, Gate no. 2, Godrej & Boyce Compound, Vikhroli West.

To Meet: HR Chinmayi Pawaskar )


Job Title: Senior Associate – Fare Filing (FFD)

Location: Vikhroli

Shifts: Rotational Shifts including night shifts

Transport facilities will be provided


Role Summary

The Senior Associate – Fare Filing will be responsible for handling end-to-end fare filing activities in compliance with airline and industry standards, ensuring accuracy, timeliness, and adherence to agreed Service Level Agreements (SLAs).


Key Responsibilities

  • Handle day-to-day Fare Filing Department (FFD) activities in line with airline policies, industry procedures, and agreed SLAs
  • Perform fare filings using ATPCO, including:
  • Public and Private filings
  • Category 25
  • Optional Services
  • YQ/YR surcharges
  • Add-ons and related fare components
  • Ensure accuracy and completeness of fare data across systems
  • Prioritize and allocate work based on SLA requirements and business urgency
  • Share regular updates during briefings and proactively discuss challenges and process improvement opportunities
  • Maintain proper documentation and ensure timely updates to records and trackers
  • Communicate effectively with clients and internal stakeholders (written and verbal)
  • Identify issues, perform root cause analysis, and support resolution within defined timelines.


Required Skills & Knowledge

  • Strong working knowledge of ATPCO and fare filing processes
  • Well-versed in world geography and ATPCO terminology
  • Hands-on experience with GDS systems such as:
  • Amadeus
  • Sabre
  • Galileo
  • Worldspan
  • Apollo
  • High attention to detail with strong accuracy and analytical skills
  • Strong problem-solving capabilities
  • Proficiency in MS Office applications (Excel, Word, Outlook)


Behavioral & Competency Skills

  • Ability to work independently with minimal supervision
  • Strong multitasking skills in a fast-paced, dynamic environment
  • Ability to quickly grasp concepts and manage multiple responsibilities
  • Excellent time management and organizational skills
  • Ability to meet deadlines while delivering accurate and thorough results
  • Capability to work under pressure and handle stress effectively.


Interested candidates need to register themselves on the given link before coming for the interview-

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