Associate, New Business Operations

To ensure the smooth running of all the processes in and associated with New Business operations and provides excellent services to the distribution partners, underwriters and external customers.

• Manages the workflow of insurance applications from their receipt to the dispatch of policy documents.
• Ensures accurate records are captured and maintained in the core system and related systems.
• Works closely with the field force, internal stakeholders (particularly with the Underwriting, Finance and the AML teams) and external parties (paramedic services provider, banks, reinsurers, etc.), to ensure smooth processing of insurance applications and within the required TATs.
• Assists Team Leader to review/ update the SOP & guidelines and performs quality review as needed.
• Engage in any other assignments and/or ad-hoc functions that relevant to the job if required by the management from time to time.
• Takes accountability in con...