Associate Operations Training

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

ROLE SUMMARY

The Training Facilitator is responsible for delivering effective and engaging training sessions for in-house and BPO new hires, as well as refresher and upskilling programs for existing team members. This role focuses on facilitation, coaching during the nesting phase, and providing structured feedback on trainee performance. While not responsible for overall training strategy or content design, the Training Facilitator plays a key role in ensuring smooth execution of training programs and supporting knowledge retention on the floor.

Key Responsibil...