Associate – Order to Cash Billing

Job Title: Associate – Order to Cash (OTC) Billing

Job Summary

The Associate – Order to Cash (OTC) Billing will be responsible for managing the end-to-end billing and order management process. The role focuses on accurate customer invoicing, month-end close activities, and effective coordination with internal stakeholders to ensure smooth revenue operations.

Key Responsibilities

• Execute billing activities across subscription, volume-based, and professional services models
• Manage order lifecycle including contract review, pricing validation, and customer master data
• Perform month-end close activities and ensure timely, accurate billing and renewals
• Resolve customer billing queries and support collections for invoice settlement
• Work with billing systems such as SAP and Salesforce to maintain billing accuracy
• Maintain documentation, reporting, and audit-ready records
• Identify risks, resolve discrepancies, and support process improvements

Skills & Experience Required

• 5–7 years of experience in Order to Cash or billing operations
• Strong understanding of billing processes and revenue impact
• Hands-on experience with SAP, Salesforce , and advanced Excel
• Strong analytical, communication, and stakeholder management skills
• High attention to detail and ability to work in a fast-paced environment