Associate – Order To Cash (Otc) Billing & Collections Support

Job Title: Associate – Order to Cash (OTC) Billing & Collections Support

About the Role

We are looking for a proactive Associate – OTC Billing & Collections Support to join our Order to Cash team. The role focuses on supporting billing and collections processes, ensuring accurate invoicing, timely customer onboarding, and effective collaboration with Sales, Finance, and Technology teams to maintain smooth revenue operations.

Key Responsibilities

• Execute billing activities with a strong understanding of business models, products, and revenue impact.
• Serve as first-line support for customer queries regarding invoices, billing statements, and payments;
  resolve routine issues and escalate complex matters.
• Manage customer onboarding and maintain accurate data in CRM and ERP (SAP) systems.
• Support product setup across billing systems, coordinating with relevant teams...