Associate Process Excellence Lead

Job Details: Associate Process Excellence Lead

Full details of the job.

Vacancy Name: Associate Process Excellence Lead

Vacancy No: VN1090

Business Unit: Corporate

Job Location: Philippines

Employment Type: Full Time

Job Details and Responsibilities

Overview: Lemongrass Consulting is seeking a meticulous and proactive Process Excellence Specialist to join our dynamic team. As a key member of the Process Excellence team, you will be responsible for the generation, maintenance, development, and governance of all operational processes, including Incident, Service Request, Problem, Change, and Configuration Management Database (CMDB) processes.

You will also be responsible for aligning and consolidating ITIL standards, DevOps best practices, and the extensive use of Generative AI. You will engage with business re...