Associate Product Manager

Associate Product Manager – QIS & Field Systems:

We are looking to hire a full-time Product Manager to own Indofast’s QIS ( Quick Interchange Station) platform—spanning software, firmware, and on-ground operational workflows.

This role sits at the intersection of hardware, software, and blue-collar execution. You will be responsible for translating messy real-world operations into reliable systems that scale—used daily by technicians, franchise partners, ops teams, and leadership.

You will work closely with Operations, Strategy, Hardware/Firmware, and SMPL Engineering teams to build products that are robust in the field, intuitive for frontline workers, and trustworthy for decision-making.

Key Responsibilities

• Own the end-to-end product lifecycle of QIS—from problem discovery and requirement definition to delivery, adoption, and iteration

• Deeply understand on-ground workflows involving blue-collar technicians, supervisors, and franchise operators; design systems that work under real constraints

• Define and maintain clear product requirements (PRDs) across software, firmware, and hardware touchpoints

• Partner closely with Firmware and Hardware teams to ensure software decisions align with device capabilities and field realities

• Work with internal Software team to translate requirements into scalable, maintainable systems

• Act as the single-threaded owner for QIS roadmap, prioritization, and trade-offs

• Drive adoption by working with Ops and Training teams

• Identify systemic failure points and drive structural fixes

• Treat internal tools as products, not internal projects

Must-Haves

• Strong product sense and problem decomposition ability

• Experience with hardware, firmware, IoT, or operational platforms

• Comfort engaging with blue-collar or frontline users

• Cross-functional collaboration skills without relying on authority

• High ownership mindset

• Bias for action with sound judgment

• Comfort operating in ambiguity

Good-to-Haves

• Exposure to EV infrastructure or energy platforms

• Experience with offline-first or constrained-device systems

• Familiarity with telemetry or operational dashboards

• Experience in fast-scaling or infra-heavy startups

• Interest in sustainability and India-scale systems