Job Description
Job Requirements
About the Role
The Associate Relationship Officer plays a vital role in deepening customer relationships and delivering high-quality service in rural banking. The role supports the Relationship Manager in identifying business owners and entrepreneurs within the catchment area, assessing their loan needs, and driving client acquisition. The incumbent is responsible for building household-level relationships, promoting digital banking, and contributing to the overall growth and service excellence of the branch.
Key Responsibilities
Primary Responsibilities
About the Role
The Associate Relationship Officer plays a vital role in deepening customer relationships and delivering high-quality service in rural banking. The role supports the Relationship Manager in identifying business owners and entrepreneurs within the catchment area, assessing their loan needs, and driving client acquisition. The incumbent is responsible for building household-level relationships, promoting digital banking, and contributing to the overall growth and service excellence of the branch.
Key Responsibilities
Primary Responsibilities
- Conduct zoning activities to map household needs in assigned villages and catchment areas.
- Perform end-user checks post-loan disbursal and work towards achieving monthly and annual group loan booking targets.
- Assess client needs and generate new revenue through cross-sell opportunities based on lifest...
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