Job Description
Basic Purpose and Objectives of the Position
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:
+ Driving excellence in customer service
+ Maintaining company standards in product and facility specifications
+ Supervising food handling procedures and operational processes
+ Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets
In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in ...
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:
+ Driving excellence in customer service
+ Maintaining company standards in product and facility specifications
+ Supervising food handling procedures and operational processes
+ Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets
In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in ...
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