Associate - Road Freight

Overview

Title : Associate - Road Freight
Location : GSC BOG

Delivering top-quality service within the Road Freight (RFR) Service line, supporting our DGFF regions and countries. The role will involve training to efficiently carry out various activities, including order entry manual, managing proof of delivery, loading/unloading, import order management, handling and managing export order management.

Responsibilities

• To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
• Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
• Deliver a high level of service quality through timely and accurate completion of services.
• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our busines...