Associate –Snag Resolution

Job Profile : Associate Snag Resolution

Location : Navi Mumbai

Role Purpose:

The Associate Snag Resolution is responsible for providing essential support to the Customer Program team within the Delivery department, specifically focusing on the identification, documentation, and tracking of snags or defects encountered during data center delivery, commissioning, and initial customer handover phases. This role involves meticulous record-keeping, facilitating ommunication between technical teams and the customer program, and ensuring timely follow-up to support the efficient resolution of identified issues, ultimately enhancing customer satisfaction.

Overall Experience :

• 1-4 years of experience in a support role within construction, facilities management,
• operations, or customer service, where tracking and follow-up on issues were key
• respons...