Associate Specialist, Operations – Cross‑Border Transactions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Specialist, Operations – Cross‑Border Transactions

Role Overview
As an Associate Specialist in the XBS (Cross‑Border Services) Transmission team, you will operate as Level 2 support, managing AMER region transaction operations across 24+ countries and 47+ RSPs. In this dual capacity, you will address incidents from initial assessment through advanced escalation, perform comprehensive troubleshooting fo...