Associate Support Analyst (EAI)

Operating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to assigned business functions. Assist in maintaining and supporting IT applications/infrastructure/solutions in order to contribute to a first-class IT Management Service for our operations.

Provides maintenance, monitoring and capacity planning of designated systems identifying trends or problems.

Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.

WHAT ARE YOU GOING TO DO?

• Applies standard IT methods, knowledge and CEVA standards and practices to tasks and situations related to providing application production support services
• Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses stand...