Job Description
Job Title: Associate Support Engineer (TMS Operate)
Comparable Titles: Technical Analyst, Software Support Analyst
Overview
Blue Yonder, a leading AI-driven Global Supply Chain Solutions Platform Provider and one of Glassdoor’s “Best Places to Work” is seeking a talented Support Engineer to join its TMS Operate Team.
Blue Yonder’s TMS Operate Team (Support Services)
- Responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes
- The team currently comprises of 70+ global associates across US, India (COE) and is composed of Technical Architects and Solution Experts
Support Engineer's Scope of Work
- Attend product boot-camp and learns standard product features to resolve non-complex issues.
- Understand the technical end-to-end architecture of a customer´s Blue Yonder TMS solution through early engagement and kn...
Comparable Titles: Technical Analyst, Software Support Analyst
Overview
Blue Yonder, a leading AI-driven Global Supply Chain Solutions Platform Provider and one of Glassdoor’s “Best Places to Work” is seeking a talented Support Engineer to join its TMS Operate Team.
Blue Yonder’s TMS Operate Team (Support Services)
- Responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes
- The team currently comprises of 70+ global associates across US, India (COE) and is composed of Technical Architects and Solution Experts
Support Engineer's Scope of Work
- Attend product boot-camp and learns standard product features to resolve non-complex issues.
- Understand the technical end-to-end architecture of a customer´s Blue Yonder TMS solution through early engagement and kn...
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