Associate Team Lead

About company

ThoughtFocus helps forward-looking companies and organizations in the financial services, manufacturing, higher ed, public sector and emerging sectors innovate and achieve a better future faster. ThoughtFocus innovative and cutting-edge technology solutions enable its customers to deploy new capabilities faster, deliver better user experiences, and drive operating efficiencies. We do this through executional excellence and mitigating the risk of change. With headquarters in the U.S., the Company has more than 3,000 employees in locations spread across five countries. For more information, please visit the company website www.thoughtfocus.com.

Role and Responsibilities:

• Review the daily work queue and checking on the pending orders / volumes for the day
• Communicate with client through email and conference calls on regular basis
• Maintain and Review the Daily, Weekly, Monthly Reports
• Reviewing the Quality Feedback rece...