Job Description
Designation : Software Engineer
Position Summary
Under immediate supervision, the Associate Technical Account Manager (ATAM) provides software implementation guidance and technical support to a portfolio of assigned Yardi clients. The ATAM develops the product knowledge and technical skills required to help clients achieve success with Yardi products; assists with software implementation, configuration, and deployment; communicates product features and best practices; and resolves typical software application issues. The ATAM builds strong tactical client relationships and strives to achieve expert-level product knowledge.
Essential Responsibilities
Position Summary
Under immediate supervision, the Associate Technical Account Manager (ATAM) provides software implementation guidance and technical support to a portfolio of assigned Yardi clients. The ATAM develops the product knowledge and technical skills required to help clients achieve success with Yardi products; assists with software implementation, configuration, and deployment; communicates product features and best practices; and resolves typical software application issues. The ATAM builds strong tactical client relationships and strives to achieve expert-level product knowledge.
Essential Responsibilities
- Under the direction of the Team Leader or Manager, performs product implementation and conversion services for assigned clients, including analyzing operational needs and determining initial system configuration.
- Assists with data...
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