Associate Technical Account Manager

Get AI-powered advice on this job and more exclusive features.

About the Role

Are you a tech‑savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be to provide top‑notch customer support, focusing on troubleshooting and resolving software issues over phone and email across Yardi's diverse suite of products. You will have the opportunity to work with cutting‑edge software solutions, gaining valuable expertise and becoming a subject matter expert in the field. Your contribution will go beyond just support – you will actively collaborate with our team to drive continuous improvements and advancements in our products, ensuring our clients receive nothing but the best and stay ahead in a competitive market.

What You’ll Do ...