Job Description

Overview

JOB TITLE: Associate Technical Engineer

JOB PURPOSE: Field Engineer Hardware

QUALIFICATION: BE/BTech/Bsc/Diploma

EXPERIENCE: 1-2 Years

CERTIFICATIONS: Any Hardware Certifications

MANDATORY TRAININGS ATTENDED

REPORTING TO: Senior Manager Service Support

Responsibilities

  • Candidate should be willing to work on field at customer premises
  • Candidate should be willing to work on Hardware deployments parts replacement at customer premises
  • Candidate will shadow Senior Members of the team for Onsite visits and collaborate to gain Hands-On knowledge
  • Candidate will work primarily on HPE & Dell Servers Storage Tape Library Hyperconverged Infrastructure hardware
  • Render support and Critical customer incidents/breakdowns troubleshooting them within the agreed service levels for self and team
  • Execute Health Check serv...

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