Job Description

Job Title

Associate Technical Engineer

Job Purpose

Field Engineer Hardware

Qualifications

  • BE/BTech/BSc/Diploma
  • Experience: 1-2 Years
  • Certifications: Any Hardware Certifications

Mandatory Trainings

Reporting To

Senior Manager Service Support

Responsibilities (Includes Tasks and Authorities)

  • Candidate should be willing to work on field at customer premises
  • Candidate should be willing to work on hardware deployments and parts replacement at customer premises
  • Shadow Senior Members of the team for onsite visits and collaborate to gain hands-on knowledge
  • Work primarily on HPE & Dell Servers, Storage, Tape Library, Hyperconverged Infrastructure hardware
  • Render support for critical customer incidents/breakdowns and troubleshoot within the agreed service levels for self and team
  • Exe...

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