Job Description
Associate Technical Engineer – IT Fresh Graduate
- •Carry out project roll-out, installation and ensuring successful implementation of projects within schedule
- •Focus on key customer’s IT infrastructure for further enhancement
- •Perform onsite support, troubleshooting and resolution
- •Provide after office hours offsite standby (rotation basis) if deemed fit
- •Ensure SLAs are met, and customer satisfaction achieved
- •Obtain job related Industry Certification(s) for principal partnership requirement
- •Candidate must possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or Engineering (Computer/Telecommunication) or equivalent
- •Possess good interpersonal skills with a customer service mindset
- •Good knowledge in IT troubleshooting and root cause analysis
- •Fluent in English and possess good written and verbal communication skills. (Mandarin will be an added adva...
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