Associate Technical Engineer – Systems (Location : Melaka)

Associate Technical Engineer – Systems (Location : Melaka)

Responsibilities

• Schedules with customers on preventive maintenance activities
• Performs onsite preventive maintenance activities
• Generates preventive maintenance reports
• Uploads preventive maintenance reports to Field Service Management System
• Updates tickets in a timely manner in Field Service Management System
• Provides onsite or offsite support to customers
• Prepares incident reports if required
• Assists in generating problem management reports
• Responsible to carry out basic installations
• Assists in complicated installations & projects that involve multiple products
• Ensures deployment is according to timeline
• Updates installation tickets in a timely manner in Field Service Management System
• Updates Timesheet to reporting manager

Requirements

• Diplo...