Job Description

A global IT support company in Metro Manila is seeking an Associate Technical Support Engineer to enhance their support team. The ideal candidate will have strong customer service experience, particularly in IT, and will ensure customer satisfaction while meeting KPI targets in a fast-paced environment. Key responsibilities include troubleshooting major Windows operating systems and network issues, while maintaining a professional and courteous attitude in customer interactions. Certifications in IT such as CompTIA A+ or experience in related fields are preferred.
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