Job Description

This role is responsible for delivering high-quality IT support and service management aligned with ITIL best practices. It encompasses both IT Support Officer and Service Desk Analyst responsibilities, with a strong focus on supporting end-users, managing technology assets, and maintaining critical operational systems. This role ensures that staff and systems are effectively supported, access is securely managed, and applications that support business‑critical systems are running efficiently. It plays a vital role in maintaining operational continuity and delivering an excellent internal technology experience.

Company Profile

Our client is a fast‑growing fintech company specializing in asset finance aggregation and lending technology solutions. The business provides brokers and financial professionals with access to a broad range of personal, asset, and commercial lending options through an innovative, cloud‑based platform. With a strong focus on service and te...

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