Associate Vice President - Large Account Practices

Job Location: Bangalore

Job Role: Associate Vice President - Large Account Practices

Job Description:

Client Relationship and Account Management

• Serve as the primary point of contact for large enterprise clients.
• Build trusted relationships with Management, operations leaders and client stakeholders.
• Understand client expectations, business priorities, and evolving needs.
• Conduct regular governance meetings and performance reviews
• Collaborate with internal teams to ensure that all employees and dependents

TPA Management: Liase and co-ordinate with the servicing TPAs of the large accounts to deliver best-in-class claims services

Service Delivery Ownership:

• Oversee end‑to‑end delivery of services as defined in the client agreement.
• Ensure service stability, pro...